Membership Terms & Conditions

Magic Mountain Membership Scheme (MMM) Terms & Conditions

The MMM Scheme is operated by Magic Mountain Ltd, New Vernon House, Vernon Ave, Beeston, Nottingham NG9 2NS

("we", "us" or "our")

This page (together with our General Terms and Conditions and our Data and Privacy Policy) sets out the terms and conditions of the MMM scheme ("the scheme"). Where there is any inconsistency with our other terms and conditions, the terms and conditions set out below prevail.

Please read these terms and conditions carefully before using the membership card which we provide you under the scheme ("your membership card"). By registering with the scheme or using your membership card, you indicate that you accept these terms and conditions.

Registration to MMM Scheme

Only members of the MMM Scheme have access to further discounts of the Magic Mountain range of products, which includes further discount to Seconds, Samples and Clearance products.

Any individual who is aged 16 years or over and is a resident of Great Britain is eligible to become a member of the scheme.

You can apply to become a member of the scheme by registering in store or by emailing We reserve the right to refuse any application for membership.

Members of the MMM Scheme who are also members of certain organizations may be entitled to a Group Membership which entitles them to additional discounts, subject to the restrictions in these terms and conditions. You may be asked to register security details or details of your Group memberships on your MMM membership record to help us protect you against fraud.

Members of the MMM Scheme who are Bollin employees and the family and friends of such employees are eligible to become special members of the scheme and entitled to further discounts, subject to the restrictions in these terms and conditions. On ceasing to be an employee of the Bollin Group both the enhanced membership rights and the rights of any associated family and friends to additional discounts will also cease although all individuals retain the ability to stay as either a Group Member or a Member of the MMM Scheme.

MMM membership card

As a member of the scheme you will receive a membership card which will remain our property. Your membership card is evidence of your membership of the scheme and you may be required to present this in certain circumstances.

Your membership card may only be used by you and for your benefit. You may not transfer any rights or duties of your membership. We reserve the right to withdraw any individual membership card at any time.

You can use your membership card at the Magic Mountain store in Beeston, any additional factory sales, and on website. You cannot redeem any benefits of the scheme at any store which does not participate in the scheme. We reserve the right to enrol, withdraw or amend the participation of any store in the scheme at any time.

Changes to MMM Scheme

If your contact details change, please contact us by email on and we will update these for you. You may be asked to register or confirm existing security details.

We reserve the right to revise and amend these terms and conditions from time to time and we will notify you of such changes by using the contact details you have provided to us. You will be subject to the terms and conditions in force at the time that you make use of a benefit under the scheme. We reserve the right to withdraw this scheme at any time in accordance with these terms and conditions.

Privacy and Marketing activity

By becoming a member of the MMM Scheme you agree to Magic Mountain Limited contacting you using e-mail and Social Media feeds. Our data and Privacy policy is covered in more detail elsewhere.


Other than Seconds and Samples which are subject to the specific restrictions below, all products sold are covered by a manufacturers guarantee. These are normally twelve months unless otherwise stated from the date of the original sales invoice.

This guarantee covers items against failure to provide reasonable wear owing to defective workmanship or materials from reasonable wear.

If your item does develop a fault, we will arrange for it to be repaired or replaced, at our discretion, free of charge. If the item is replaced, and an exact replacement is not available, we will do so with one of equivalent specification.

The guarantee excludes faults caused by accident, neglect, including improper care, treatment or exposure to conditions deemed beyond normal conditions, misuse or where the product is deemed to have come to the end of its life through reasonable wear and tear. Any liability is limited to the item only and excludes any consequential loss.

Products marked as Samples are produced by our suppliers to a specification only and are not necessarily full production standard which is why there may be some issues with sizing. Most items are produced in a single size only, most do not have conventional labelling and some may not have the correct fabrics. We will allow returns for faulty items within 60 days and where proof of purchase from Magic Mountain can be produced.

Products marked as Seconds are sold “as described” are not guaranteed at all and no assurance is given or returns accepted. We will do our best to describe any faults and will have reduced the pricing to reflect the degree of fault that we can detect; however there remains a risk that some more minor fault or blemish will have remained undetected.

In the event of a warranty claim, please return the item with a copy of the original receipt to either the location the item was purchased from or to our customer service department at:

Magic Mountain Ltd
Customer Returns
New Vernon House
Vernon Aventue

Please identify clearly the area or part that has failed. All items must be returned in a clean, dry condition, otherwise they may be returned to you without attention.